About Us
Our story
The things that matter to you should last
Crafeo started with a familiar frustration: finding a repair specialist you can trust with something you love is hard. So we built a marketplace that removes the guesswork. We connect you with vetted experts, handle the communication and guide every project until your item is back in your hands.
Customers compare specialists, prices and reviews. Professionals get the tools and visibility to reach more customers. Together we preserve craftsmanship and extend the life of valuable things.
What we stand for
Built on transparency, convenience and expertise
Trust first
Every specialist is reviewed before they appear on Crafeo, and every order is tracked from your door to the bench and back.
Clear prices
See what a repair starts at before you book. If extra work is needed, you approve it first. No surprises.
Real craft
Watchmakers, jewelers, luthiers, cobblers and tailors who have spent years mastering one thing.
Care at every step
Insured shipping labels, photos on arrival and updates by email, so you always know where your item is.
Our mission
Great repairs, without the hassle
- Prepaid, insured shipping labels both ways
- Secure payment, released to the specialist after delivery
- Optional Crafeo Warranty on eligible repairs
- Messages, photos and tracking in one dashboard
Because the things that matter to you should last.
How it works
From your door to the bench and back
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01
Choose or Request
Book a specialist at listed prices, or describe your repair once and compare free quotes.
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02
Pay Securely, Ship Free
Pay through Stripe, then print a prepaid, insured shipping label in one click.
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03
Expert Repair, Your Approval
Your item is photographed on arrival. Any extra work needs your approval first.
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04
Back to Your Door
Shipped back with tracking, and covered by the Crafeo Warranty where you added it.
Ready to give it a second life?
Get free quotes from vetted specialists, or browse and book one yourself.